Frequently Asked Questions

1. How long are shipping times?
Your product(s) will typically ship within two (2) to four (4) days of your order and then take up to three (3) weeks to reach your doorstep. Each product at Green Kitchen Company has an estimated delivery time that you can find in the product description. We always strive to get your item(s) to you in the quickest, most economical way.


2. What is your return policy?
We believe and stand behind the products we sell. Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability; every return has a carbon footprint. So just tell us what went wrong, send along a picture and we will give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it. Please contact our customer service department at customerservice@greenkitchencompany.com.


3. Can I cancel my order?
Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So, if you cancel your order but still receive the package, please contact our customer service department at customerservice@greenkitchencompany.com.


4. What happens if I receive the wrong item?
If you did not receive the exact item(s) you expected or if you have any other questions or concerns, please contact our customer service department at customerservice@greenkitchencompany.com.


5. Do you offer exchanges?
We do not offer exchanges. However, if for any reason you did not get the exact product you expected, just let us know and we will get you a new one. Please contact our customer service department at customerservice@greenkitchencompany.com.

window.onload = function() { /** * Module to ajaxify all add to cart forms on the page. * * Copyright (c) 2015 Caroline Schnapp (11heavens.com) * Dual licensed under the MIT and GPL licenses: * http://www.opensource.org/licenses/mit-license.php * http://www.gnu.org/licenses/gpl.html * */ Shopify.AjaxifyCart = (function($) { // Some configuration options. // I have separated what you will never need to change from what // you might change. var _config = { // What you might want to change // addToCartBtnLabel: 'Add to cart', // addedToCartBtnLabel: 'Thank you!', // addingToCartBtnLabel: 'Adding...', // soldOutBtnLabel: 'Sold Out', howLongTillBtnReturnsToNormal: 1000, // in milliseconds. cartCountSelector: '#CartCount_item', cartTotalSelector: '#CartCount_price', // 'aboveForm' for top of add to cart form, // 'belowForm' for below the add to cart form, and // 'nextButton' for next to add to cart button. feedbackPosition: 'nextButton', // What you will never need to change addToCartBtnSelector: '[type="submit"]', addToCartFormSelector: 'form[action="/cart/add"]', shopifyAjaxAddURL: '/cart/add.js', shopifyAjaxCartURL: '/cart.js' }; // We need some feedback when adding an item to the cart. // Here it is. var _showFeedback = function(success, html, $addToCartForm) { $('.ajaxified-cart-feedback').remove(); var feedback = '

' + html + '

'; switch (_config.feedbackPosition) { case 'aboveForm': $addToCartForm.before(feedback); break; case 'belowForm': $addToCartForm.after(feedback); break; case 'nextButton': default: $addToCartForm.find(_config.addToCartBtnSelector).after(feedback); break; } // If you use animate.css // $('.ajaxified-cart-feedback').addClass('animated bounceInDown'); $('.ajaxified-cart-feedback').slideDown(); }; var _setText = function($button, label) { if ($button.children().length) { $button.children().each(function() { if ($.trim($(this).text()) !== '') { $(this).text(label); } }); } else { $button.val(label).text(label); } }; var _init = function() { $(document).ready(function() { $(_config.addToCartFormSelector).submit(function(e) { e.preventDefault(); var $addToCartForm = $(this); var $addToCartBtn = $addToCartForm.find(_config.addToCartBtnSelector); _setText($addToCartBtn, _config.addingToCartBtnLabel); $addToCartBtn.addClass('disabled').prop('disabled', true); // Add to cart. $.ajax({ url: _config.shopifyAjaxAddURL, dataType: 'json', type: 'post', data: $addToCartForm.serialize(), success: function(itemData) { // Re-enable add to cart button. $addToCartBtn.addClass('inverted'); _setText($addToCartBtn, _config.addedToCartBtnLabel); _showFeedback('success',' Added to cart! View cart or continue shopping.',$addToCartForm); window.setTimeout(function(){ $addToCartBtn.prop('disabled', false).removeClass('disabled').removeClass('inverted'); _setText($addToCartBtn,_config.addToCartBtnLabel); }, _config.howLongTillBtnReturnsToNormal); // Update cart count and show cart link. $.getJSON(_config.shopifyAjaxCartURL, function(cart) { if (_config.cartCountSelector && $(_config.cartCountSelector).size()) { var value = $(_config.cartCountSelector).html() || '0'; $(_config.cartCountSelector).html(value.replace(/[0-9]+/,cart.item_count)).removeClass('hidden-count'); } if (_config.cartTotalSelector && $(_config.cartTotalSelector).size()) { if (typeof Currency !== 'undefined' && typeof Currency.moneyFormats !== 'undefined') { var newCurrency = ''; if ($('[name="currencies"]').size()) { newCurrency = $('[name="currencies"]').val(); } else if ($('#currencies span.selected').size()) { newCurrency = $('#currencies span.selected').attr('data-currency'); } if (newCurrency) { $(_config.cartTotalSelector).html('' + Shopify.formatMoney(Currency.convert(cart.total_price, "USD", newCurrency), Currency.money_format[newCurrency]) + ''); } else { $(_config.cartTotalSelector).html(Shopify.formatMoney(cart.total_price, "${{amount}}")); } } else { $(_config.cartTotalSelector).html(Shopify.formatMoney(cart.total_price, "${{amount}}")); } }; }); }, error: function(XMLHttpRequest) { var response = eval('(' + XMLHttpRequest.responseText + ')'); response = response.description; if (response.slice(0,4) === 'All ') { _showFeedback('error', response.replace('All 1 ', 'All '), $addToCartForm); $addToCartBtn.prop('disabled', false); _setText($addToCartBtn, _config.soldOutBtnLabel); $addToCartBtn.prop('disabled',true); } else { _showFeedback('error', ' ' + response, $addToCartForm); $addToCartBtn.prop('disabled', false).removeClass('disabled'); _setText($addToCartBtn, _config.addToCartBtnLabel); } } }); return false; }); }); }; return { init: function(params) { // Configuration params = params || {}; // Merging with defaults. $.extend(_config, params); // Action $(function() { _init(); }); }, getConfig: function() { return _config; } } })(jQuery); Shopify.AjaxifyCart.init(); }