Frequently Asked Questions

1. How long are shipping times?
Your product(s) will ship within two (2) to four (4) days of your order and then take up to two weeks to reach your doorstep. Each product at Green Kitchen Company has an estimated delivery time that you can find in the product description. We always strive to get your item(s) to you in the quickest, most economical way.


2. What is your return policy?
We believe in the products we sell. If, within thirty (30) days of purchase, you are not happy with your item(s), you may return it (them), no questions asked. Please note this applies only to regular priced items. Please contact our customer service department at customerservice@greenkitchencompany.com.


3. Can I cancel my order?
Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So, if you cancel your order but still receive the package, please contact our customer service department at customerservice@greenkitchencompany.com.


4. What happens if I receive the wrong item?
If you did not receive the exact item(s) you expected or if you have any other questions or concerns, please contact our customer service department at customerservice@greenkitchencompany.com.


5. Do you offer exchanges?
We offer exchanges for items that exhibit manufacturing defects. Please note this applies only to regular priced items. If your purchased item(s) display quality control issues or if for any reason you did not receive the exact product you expected, please contact our customer service department at customerservice@greenkitchencompany.com.